Monthly Revenue
Before₹4.7 Cr
After₹6.5 Cr
Increased within five months at a 150-bed superspeciality hospital through focused operational and growth initiatives.
Hospital Transformation & Revenue Growth Partner
Stronger Revenue. Better Occupancy. Disciplined Hospital Operations.
Led by Meenu Malhotra, a healthcare operations leader and hospital transformation specialist with 30+ years of hands-on leadership experience, Maven MedOps helps promoters, CEOs, investors and boards turn performance gaps into measurable growth.
0+ Years
Healthcare Leadership Experience
0-bed
Tertiary Hospital P&L Leadership
0+
Professionals in Specialty Unit Operations
0
Recognised Leadership & Service Awards
Founder & Principal Consultant
Meenu Malhotra
Healthcare Operations Leader | Hospital Transformation Specialist
Healthcare Operations Leader | Hospital Transformation Specialist
30+ Years of Healthcare Leadership ExperienceMeenu Malhotra has more than 30 years of progressive experience across multi- and superspeciality hospitals. Her leadership work spans hospital P&L, operations, revenue growth, EBITDA improvement, quality systems, digital transformation, workforce strategy and patient experience. Maven MedOps brings that operator’s experience into focused, hands-on transformation engagements for promoters, CEOs, investors and boards.
MBA in Operations ManagementNIIMS, 2024
Bachelor of CommerceM.S. College, Delhi University, 1991
Multi- & Superspeciality Hospital LeadershipP&L, facility operations, growth strategy, governance and business continuity across complex hospital environments.
Quality & Accreditation SystemsExperience strengthening NABH/NABL compliance and working with quality frameworks including JCI standards.
Selected Leadership Results
Quantified Hospital Transformation Outcomes
Selected outcomes achieved during Meenu Malhotra's hospital leadership tenure. They demonstrate relevant operating experience; results for a Maven MedOps engagement will depend on the hospital's baseline, scope, market and implementation environment.
IPD Volume
Before70/day
After119/day
Improved through coordinated operational, clinical and patient-flow initiatives.
OPD Volume
Before225/day
After350/day
Expanded through specialty development, referral growth and stronger execution.
EBITDA
Before8%
After15%
Improved through revenue discipline, cost controls and performance-led management.
Patient Satisfaction
Before67%
After86%
Improved through structured service improvement and stronger operational accountability.
The Operator Difference
Hospital Advice Grounded in Running Hospitals
Maven MedOps is not a report-led general consultancy. It brings an operator’s perspective to hospital transformation: diagnose the real performance gaps, align leadership and teams, implement practical systems and measure the outcomes.
Operator-Led
Advice shaped by direct responsibility for hospital P&L, operations, quality, people and growth.
Hands-On Execution
Priorities are converted into owners, timelines, KPIs and disciplined implementation.
Commercial and Patient Focus
Revenue and efficiency improvement are pursued alongside quality, safety and patient experience.
How We Transform Performance
Hospital Transformation Built Around Execution
Focused support for the operational, financial and leadership priorities that directly affect hospital performance.
We identify the operational and financial causes of weak performance, define the highest-impact priorities and support implementation through clear ownership, KPIs and management reviews.
Why Maven MedOps
Transformation Experience That Generic Consulting Cannot Replicate
Maven MedOps combines senior hospital leadership experience with hands-on implementation and measurable accountability.
30+ Years of Hospital Leadership
Experience across multi- and superspeciality hospital operations, growth, quality and P&L.
Operator-Led, Not Theoretical
Recommendations are grounded in what works inside functioning hospitals.
Revenue, Operations & Quality Expertise
Commercial performance and patient-centred systems are strengthened together.
Hands-On Transformatio
Support continues from diagnosis and planning through implementation and review.
Promoter, CEO & Board-Level Advisory
Senior priorities are translated into clear decisions, owners and action.
Measurable Outcomes
Progress is tracked through practical KPIs, management dashboards and accountability.
Our Approach
From Diagnosis to Disciplined Execution
Every engagement is shaped around the hospital's actual starting point. We focus on the priorities that matter most, establish clear ownership and stay close to implementation.
We review performance data, workflows, patient experience, financial drivers, compliance, people structures and leadership priorities. Interviews and on-ground observation help separate symptoms from root causes.
Fractional Hospital Leadership
Senior Operational Leadership Without a Full-Time Executive Commitment
Maven MedOps provides experienced COO-level direction for hospitals that need senior operational leadership without immediately appointing a full-time executive. The engagement works alongside owners and existing teams to improve decisions, coordination, execution and accountability.
- Executive oversight aligned with promoter and board priorities
- P&L, KPI and operational performance reviews
- Cross-functional coordination and implementation accountability
- Leadership mentoring and internal capability development
Recognition for Leadership and Service Excellence
Most Dynamic Woman Healthcare Leader of the Year
Atal Achievement Award
Recognised for visionary leadership and transformational change in hospital operations and patient care.
Inspirational Female Leader in Healthcare
Blindwink
Honoured for contributions to healthcare leadership, mentoring and service excellence.
Award for Service Excellence
Advanced Super Speciality Hospital
Award for Service Excellence recognition received by Meenu Malhotra
Champion of Fortis Operating System · 2019
Fortis Healthcare Ltd.
Recognised for exceptional implementation of standardised hospital operations and quality systems across units.
Frequently Asked Questions
Clear answers for hospital owners, promoters and leadership teams considering operational or growth support.
What does Maven MedOps do?
Maven MedOps is a hospital transformation and revenue growth partner led by Meenu Malhotra. We help promoters, CEOs, investors and boards improve revenue, occupancy, operations, profitability, quality systems and execution through hands-on advisory and fractional leadership support.
Who does Maven MedOps work with?
We are positioned to support hospital owners, promoters, investors and leadership teams across multi- and superspeciality hospitals. The scope is tailored to the hospital's size, stage, priorities and existing management structure.
When should a hospital consider an operations consultant?
A hospital may benefit from outside operational support when growth has stalled, costs or delays are rising, patient experience is inconsistent, departments are poorly coordinated, compliance requires strengthening or leadership needs help converting strategy into execution.
What is a hospital turnaround engagement?
A turnaround engagement begins with a structured assessment of performance, workflows, financial drivers, people, patient experience and governance. The findings are converted into a prioritised action plan with clear ownership, timelines, KPIs and implementation reviews.
What is a fractional hospital COO?
A fractional hospital COO provides senior operational leadership for an agreed scope and schedule without serving as a full-time executive. The role can support owners and existing teams with performance reviews, cross-functional coordination, governance, implementation and leadership development.
Can Maven MedOps help improve OPD and IPD performance?
Maven MedOps can assess the operational, service-line, referral and patient-flow factors affecting outpatient and inpatient volumes, then develop and support a practical improvement plan. Specific outcomes depend on the hospital's starting position and implementation environment.
Can you help develop a new hospital department or service line?
Yes. Support can include opportunity assessment, service planning, manpower and workflow design, referral and alliance development, launch coordination, performance indicators and alignment with the hospital's wider growth strategy.
Does Maven MedOps assist with SOPs, quality and accreditation readiness?
Yes. We can support SOP development, documentation, audit readiness, patient safety systems, infection control, biomedical waste processes, emergency preparedness and the operating discipline required for accreditation readiness.
How is an engagement structured?
We normally begin by understanding the hospital's objectives and current challenges. After an initial discussion, the scope, deliverables, governance, timeline and level of implementation support are defined for that specific engagement.
Are performance improvements guaranteed?
No responsible consultancy can guarantee a fixed result. Outcomes depend on the hospital's baseline, market, resources, leadership alignment and implementation. Maven MedOps focuses on evidence-led priorities, clear accountability and disciplined execution to improve the conditions for sustainable performance.
Start With the Performance Gap
Where Is Your Hospital Losing Performance?
If revenue, occupancy, costs, productivity or execution are not where they should be, Maven MedOps can help identify the causes and build a practical transformation roadmap.